[Temporary Solution] Trade House Freeze/Lag

I have found a temporary solution for the screen freeze/lag experienced when opening and/or closing the trade house window.
Change your screen resolution to 1280x720 (wide).
Press "Esc" key. Select "System Settings". Click the drop-down arrow in the "Resolution" option then select "1280x720 (wide)".

I hope this helps.
Enjoy shopping.

Disconnected from Server at Portal

We are aware that some players are stuck in towns and are unable to exit through the portals as they constantly get disconnected or hang upon doing so.

 

 

The purpose of this thread is to consolidate a list of such affected players.

 

 

Kindly provide us with the following details:

 

1) Character Name

2) Server

3) Country and ISP

4) Date and time of first occurance

4) A screenshot of the disconnection message

 

Thanks!!

Character stuck at a weird location?

If you're stuck at weird locations in the instanced dungeons (above a tree, in between walls, behind locked gates) that forces you to abort to town because there's nothing you can do, please try this instead:

Press Esc key, and click on 'Escape current location' at the menu selection.
This will "reset" your coordinates to a normal position in the dungeon map.

If you're stuck at a weird location in town, and both 'Escape current location' and re-login does not work, please send us more information so the Game Masters may move you out manually:

- Character IGN
- World
- Town and approximate location (describe in detail)
- How did you get stuck?
- Screenshot of your stuck character

Thank you!