We are aware that some players are stuck in towns and are unable to exit through the portals as they constantly get disconnected or hang upon doing so.
The purpose of this thread is to consolidate a list of such affected players.
Kindly provide us with the following details:
1) Character Name
2) Server
3) Country and ISP
4) Date and time of first occurance
4) A screenshot of the disconnection message
Thanks!!
1) Character Name: Tacitos
ReplyDelete2) Server: Westwood
3) Country and ISP: Philippines/Globe
4) Date and time of first occurance: Several months ago (maybe a year -.-)
4) A screenshot of the disconnection message: I dont know how to put an image here so uhmm... please help us!
I know im not the only one who experiencing this kind of disconnection so please help T.T
1) Character Name: Lepric0n
ReplyDelete2) Server: Westwood
3) Country and ISP:Turkey/Super Online
4) Date and time of first occurance:Since that morning
4) A screenshot of the disconnection message:http://imgur.com/fsY2q
It's no use. They're not replying.
ReplyDelete@alfredo: we already fix the problem. you may need a screenshot of the disconnection message. then post it to the forum http://forum.cherrycredits.com/topic/6669-disconnected-from-server-at-portal/
ReplyDeleteOk then ^^
DeleteHere's my picture of the disconnection message: http://www.facebook.com/photo.php?fbid=469862479712260&set=a.225101567521687.65718.100000655369441&type=1
ReplyDeleteTell me if you cant see the picture. Please inform me/us if the problem solved. Thanks!
we can't see your screenshot, it's better to post it on forum
Deletehttp://forum.cherrycredits.com/topic/6669-disconnected-from-server-at-portal/
Hey guys?
ReplyDeleteName: CIgnition
ReplyDeleteWESTWOOD
SINGAPORE starhub
2012 14 sept till 16th of sept
I log in and can move around in town fine, then when i try to go to portals exiting the town, a popup ask me to confirm my exit. i click ok and the game freezes for a second then unfreezes. my character then stuck there and i can no longer move anything neither do any button work other than my mouse that can move. clicking does nothing. it stays on for hours till i forcefully close the game and when i log in again it says duplicate log in, then i have to log in a second time. the same thing repeats. once in a while it allows me to exit, but after i go back to town i'm facing the same problem when i try to exit again
Try to reinstall your client and check your internet connection, you may also update your video card driver if necessary.
ReplyDeleteThanks I managed to get it working using the internet from my phone's mobile usb tethering hotspot. But can I enquire what is the problem with my house's internet and how do i fix it?
ReplyDelete1) Character Name: Wenlock
ReplyDelete2) Server: Springwood
3) Country and ISP:Philippines/Bayantel DSL
4) Date and time of first occurance: since 2011,returning to town or even in 1st log in when its crowded
1) Character Name: ShinobIan
ReplyDelete2) Server: WESTWOOD
3) Country and ISP:Mexico/Megacable (5 Mbps)
4) Date and time of first occurance: since instales 3 days ago
My Specs:
Processor: Intel Core i5 2310 3GHz
Graphics: Intel HD 2000
RAM: 8Gb DDR3 1333 MHz
Have latest drivers. It hangs randomly when exiting a crowded town. No disconnection message, just hangs (only the game) and have to turn it off via task manager.
1) Character Name: Allishona
ReplyDelete2) Server: Greenwood
3) Country and ISP: Philippines/Globe
4) Date and time of first occurance: September 2012
4) A screenshot of the disconnection message:just a blank black screen, can't screen shot it.. =.=
1) Character Name: BonRyuji
ReplyDelete2) Server: Springwood
3) Country and ISP: Philippines/Globe
4) Date and time of first occurance: October 1,2012
4) After loading screen it went black screen then get disconnect.